Frequently asked questions

Free delivery is available for orders exceeding £80 (excluding VAT). For orders that do not meet this threshold, delivery charges will be determined by the weight and size of the items, ranging from £1.99 to £8.99. These charges will be displayed during the checkout process. Certain special bundles and items in our quick buy section may include free delivery as part of their pricing.

Our goal is to dispatch your order within 7 to 10 working days after receiving cleared payment, although it often happens much sooner. In the case of orders where a new logo has been requested, we will create the design and seek your approval before proceeding with production. This process typically takes a few working days, and for embroidered items, it involves stitching the design onto material similar to the garments in your order. Any delay in the approval process or if you request alterations may slightly affect the dispatch time.

For those in need of faster delivery, we offer an express service that incurs an additional fee per item. You can select this option during checkout.

If you are unable to find an option that meets your desired timeframe, please contact us, and we will explore alternative solutions to assist you.

If you place an order without any decoration requirements and we have the items in stock, we will make every effort to dispatch them from our warehouse on the same day, provided that cleared funds are received by 3pm.

Our courier services offer a range of delivery options, including pre-12:00 and pre-10:30 deliveries, which are available at an additional cost.

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