Delivery
At Swallowtail Promo, we prioritise the prompt and reliable delivery of your orders. To achieve this, we collaborate with two of the UK's most trusted delivery service providers: DPD and Royal Mail.
Tracked Services: We want you to feel secure about your order's journey. That's why we use tracked services with both DPD and Royal Mail, allowing you to follow your package's progress from our warehouse to your doorstep, ensuring total transparency and accountability at each stage.
UK Mainland Delivery: The delivery prices shown on our website apply to UK mainland addresses only. Our website does not currently adjust the delivery charge automatically based on the delivery address. If your order is being delivered outside the UK mainland, please contact us before finalising your order so that we can confirm availability and provide an accurate delivery cost.
Free Delivery: We value our customers and, to show our appreciation, we offer free standard delivery to UK mainland addresses on all orders with a value of £80 + VAT (£96 including VAT) or more. This means you can focus on choosing the perfect products for your needs, secure in the knowledge that delivery costs are taken care of when your order meets this threshold.
Flexible Delivery Options: Recognising that our customers have varying delivery needs, we offer flexible timing options. If you require your package to be delivered earlier in the day, we provide timed delivery services at an additional cost.
Ask for Details: If you have any questions or specific delivery requirements, we encourage you to get in touch. Our dedicated team is always ready to provide detailed information and help arrange the most suitable delivery solution for you.
With Swallowtail Promo, your orders are in safe hands. We ensure they are handled with the utmost care, from the moment they depart from our facility until they arrive at your location. Trust us not only to deliver top-quality products, but also to provide outstanding service.
